Terms of Service

Last Updated: March 28, 2026

1. Acceptance of Terms

By accessing and using ColdMailAI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

ColdMailAI is an AI-powered email generation platform that helps users create personalized cold emails for business development, sales, and recruitment purposes. The Service generates multiple email variations based on user inputs.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Subscription and Payment

Our Service offers both free and paid subscription plans:

  • Free Plan: Limited to 5 email generations per month
  • Pro Plan: $29/month for unlimited email generations

Payment is processed securely through our payment provider. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.

5. Refund Policy

We offer a 14-day money-back guarantee for first-time subscribers. If you're not satisfied with our Pro plan, you may request a full refund within 14 days of your initial purchase. Subsequent renewals are non-refundable. For refund requests, please contact us at support@loadingapp.top.

6. Acceptable Use

You agree NOT to use the Service to:

  • Generate spam, unsolicited messages, or violate anti-spam laws
  • Create content that is illegal, harmful, or violates others' rights
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to the Service

7. Intellectual Property

The Service and its original content, features, and functionality are owned by ColdMailAI and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of the emails you generate using our Service. We grant you a license to use our platform to create content for your business purposes.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and use your personal information as described in our Privacy Policy.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

IN NO EVENT SHALL COLDMAILAI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@loadingapp.top
Website: https://loadingapp.top